Scammers are calling the Temecula Valley. Here's how to stop them.
Plain-English warnings, local phone numbers and step-by-step help for seniors and the families who look out for them.
⚠️ This month's alert: "Move your money to keep it safe." Callers pretending to be your bank, Amazon or a government agency say your account is under attack and ask you to move your savings. No real bank or agency will ever ask that. Read how it works →
If it's happening right now
- Hang up, or don't reply. It's not rude. It's smart.
- Don't send money, gift cards, crypto or a wire. Don't hand cash or gold to a "courier."
- Call someone you trust. Use a number you look up yourself, not the one the caller gave you.
- Already sent money? Call your bank or card company right away, then use our Who to Call guide →.
The 3 lies almost every scammer tells
The FTC says impersonators who ask older adults to move money usually claim one of three things: someone is using your accounts, your identity is being used in a crime, or your computer has a security problem. (FTC, Aug 2025)
Why this matters
- People 60 and older reported $7.748 billion in losses to the FBI in 2025, up 59% from 2024. (FBI IC3 2025 report)
- The FTC says older adults' reported fraud losses grew about fivefold from 2020 to 2025, to roughly $3 billion. (FTC, Oct 2026)
- Most fraud is never reported, so the real numbers are higher.
Know the scams
- Bank and "Amazon" impersonators → Your bank will never ask you to move money
- Tech-support pop-ups → That pop-up is lying
- Government impersonators wanting gift cards → No agency wants gift cards
- Crypto "investment coaches" → The social-media investment trap
- Romance scams → Protecting a widowed parent online
- "Grandma, I'm in jail" and AI voice clones → Set a family code word
- Lottery and sweepstakes → You didn't win
- Medicare card scams → Guard your Medicare number
- Unlicensed contractors and caregivers → Check a license in 2 minutes
For families: a 10-minute safety talk
Agree on a family code word. Put the bank's fraud number on the fridge. Turn on account alerts. Agree that no one moves money on a phone call without talking to family first.
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We're a local directory, not a law-enforcement agency. In an emergency, call 911.