Who to Call: Temecula Valley Senior Safety Guide
Every number was verified on its official source page on 10/20/2026. Print this page and keep it by the phone.
🚨 Emergency or danger right now
Call 911.
Someone is abusing, neglecting or financially exploiting an older adult
- Riverside County Adult Protective Services (24/7): (800) 491-7123
- Problem in a nursing home, assisted living or board & care home: Riverside County Long-Term Care Ombudsman, (833) 772-6624. CA 24-hour CRISISline: (800) 231-4024.
- Medi-Cal provider fraud or elder abuse (CA Attorney General, DMFEA): (800) 722-0432 or oag.ca.gov/dmfea/reporting
To report a scam or theft to local police (non-emergency)
| If you live in… | Call |
|---|---|
| Temecula | (951) 696-4357 (696-HELP) |
| French Valley / unincorporated Southwest | Southwest Sheriff's Station (951) 696-3000 |
| Murrieta | (951) 696-3615 |
| Menifee | (951) 677-4964 |
| Lake Elsinore or Wildomar | Lake Elsinore Sheriff's Station (951) 245-3300 |
| Anywhere in the county, 24 hrs | (800) 950-2444 |
Report the scam nationally too (it helps investigators connect cases)
- FTC: ReportFraud.ftc.gov
- FBI Internet Crime Complaint Center: ic3.gov (online, phone, email, text or crypto scams)
- AARP Fraud Watch Network Helpline: (877) 908-3360 (free; you don't need to be a member)
Medicare questions or Medicare fraud
- HICAP (free, unbiased Medicare counseling): (800) 434-0222
- California Senior Medicare Patrol (report Medicare fraud): (855) 613-7080
Help, services and benefits
- Riverside County Office on Aging: (877) 932-4100 (M–F, 8 a.m.–5 p.m.)
- 211 Community Connect (24/7): dial 2-1-1 or (800) 464-1123 for health and social-service referrals
Before you hire anyone
- Contractor: check the license at cslb.ca.gov or call (800) 321-2752
- Assisted living / home care agency: CDSS Care Facility Search, ccld.dss.ca.gov/carefacilitysearch
- Individual home care aide: CA Home Care Aide Registry, ccld.dss.ca.gov/hcsregistry
Sources: rivcodpss.org/elder-and-dependent-adult-abuse · rcaging.org · coasc.org/programs/riverside-county-ombudsman · oag.ca.gov/dmfea/contact · riversidesheriff.org/528/Contact-Us · murrietaca.gov/353/911-Dispatch · menifeepolice.org/contact · wildomar.gov/238 · aging.ca.gov (HICAP, SMP) · riversideca.gov/hhs/get-help (211) · cslb.ca.gov · aarp.org/money/scams-fraud/helpline